> For the complete documentation index, see [llms.txt](https://docs.booldesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.booldesk.com/how-to-configure-settings/general/how-to-add-locations.md).

# How to Add Locations

**Overview**

Locations allow you to map your organization's physical structure, such as countries, states, cities, and specific office buildings. BoolDesk supports a hierarchical (parent-child) structure, meaning you can nest "Austin" under "Texas," and "Texas" under "United States." This helps in filtering tickets, assets, and reports by region.

#### **Step-by-Step Guide**

**1. Navigate to Location Settings**

Access the location management section from the general settings.

* From the main menu, go to Settings (1).
* Under the `General` section (2), click on Location (3).
* Click the Add Location button (4) in the top right corner.

<figure><img src="/files/rmxtHadgDY56sKLTfVTi" alt=""><figcaption></figcaption></figure>

**2. Configure Location Details**

In the pop-up window, define the new location.

* Name: Enter the name of the location (e.g., `United States` or `Austin`).
* Parent: Select a parent location from the dropdown menu to create a hierarchy.
  * Select None if this is a top-level location (like a Country).
  * Select an existing location (e.g., `Texas`) if you are adding a city or office within that region.
* Click Save to add the location to your structure.

<figure><img src="/files/S4AXlKjtb0WrilwBpV90" alt=""><figcaption></figcaption></figure>
