> For the complete documentation index, see [llms.txt](https://docs.booldesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.booldesk.com/how-to-use-modules/help-desk-module.md).

# Help Desk Module

- [How to Create a Ticket (Report an Issue)](https://docs.booldesk.com/how-to-use-modules/help-desk-module/how-to-create-a-ticket-report-an-issue.md)
- [How to Create a Ticket (Request a Service)](https://docs.booldesk.com/how-to-use-modules/help-desk-module/how-to-create-a-ticket-request-a-service.md)
- [How to assign a ticket to the analyst/analyst group](https://docs.booldesk.com/how-to-use-modules/help-desk-module/how-to-assign-a-ticket-to-the-analyst-analyst-group.md)
- [How to merge a ticket with another one](https://docs.booldesk.com/how-to-use-modules/help-desk-module/how-to-merge-a-ticket-with-another-one.md)
- [How to send a ticket for approval](https://docs.booldesk.com/how-to-use-modules/help-desk-module/how-to-send-a-ticket-for-approval.md)
- [How to create / assign a task in a ticket](https://docs.booldesk.com/how-to-use-modules/help-desk-module/how-to-create-assign-a-task-in-a-ticket.md)
- [How to create a worklog in a ticket](https://docs.booldesk.com/how-to-use-modules/help-desk-module/how-to-create-a-worklog-in-a-ticket.md)