How to Manage Processes Remotely

Overview

The Remote Process Manager gives you a real-time view of all applications and background processes running on a managed device. Similar to the Windows Task Manager, this tool allows you to monitor system activity and immediately terminate (kill) any unresponsive or malicious processes without interrupting the user's session.

Step-by-Step Guide

1. Navigate to the Computer List

First, select the device you need to troubleshoot.

• From the main menu, go to Devices (1) and then select Computers (2).

• Locate the target machine in the list (e.g., #BDESK-CL1) and click on its name (3) to open the details page.

2. Access the Processes Tool

Once on the device page, open the live management tools.

• Click on the Live Connection tab (1) in the top navigation bar.

• In the sidebar menu on the left, select Processes (2).

3. Monitor and Terminate Processes

The main panel will display a live list of all active processes.

• View Details: You can see the PID (Process ID) and the Name of the application (e.g., System, Registry).

• Terminate a Process: If an application is frozen or using too many resources, locate it in the list and click the Stop icon (⊖) in the Actions column (left side) to force it to close immediately.