Check the installed applications and hardware

Overview

Beyond just basic status updates, BoolDesk allows you to inspect the granular details of any managed computer. You can view a complete list of installed software (Applications) to ensure license compliance, as well as a deep dive into the hardware components (like BIOS, Processors, and Memory) to assist with upgrades or troubleshooting.

Step-by-Step Guide

1. Navigate to the Computer Details

First, access the specific device you wish to inspect.

• From the computer list, click on the name of the device (e.g., #BDESK-CL2) (1) to open its details page.

2. View Installed Applications

To see a list of all software currently installed on the device:

• Click on the Applications tab (2) in the top navigation bar.

• The list (3) displays every application found by the agent, including the Name (e.g., WinZip 26.0, VLC media player), the Partner (Vendor), and the specific Version number.

• This view is essential for verifying that users have the correct tools installed or identifying unauthorized software.

3. View Hardware Specifications

To inspect the physical components of the machine:

• Click on the Hardwares tab (2).

• A sidebar menu (3) will appear on the left, categorizing the hardware into sections such as BIOS, TPM, Processor, Physical Memory, and Disks.

• Click on any category to view detailed specifications. For example, selecting BIOS reveals the Manufacturer, Version, Release Date, and Serial Number.