# How to create / assign a task in a ticket
**Overview**
For complex tickets that require multiple steps or coordination between different people, you can use Tasks to break down the work. Each task acts as a sub-item of the main ticket and can be individually assigned, scheduled, and tracked. This is a great way to manage your workflow and ensure all parts of a resolution are completed.
#### **Step-by-Step Guide**
**1. Navigate to the Tasks Tab**
To begin, open the ticket you wish to add tasks to.
* From the Tickets section (1), open the parent ticket (2).
* Inside the ticket, click on the Tasks tab (3).
* To create your first task, click the + Add Task button (4).
**2. Define the Task Details**
In the task creation window, fill in the information for the specific piece of work.
* **Title & Description:** Enter a clear `Title` (1) for the task (e.g., "Check network components.") and provide more context in the description area (2).
* **Assignment & Status (3):** Assign the task to a `Group` or a specific `Analyst`. Set the initial `Status` (e.g., "Open").
* **Schedule (4):** Use the date and time pickers to set a planned start and end time for the work. In this example, the task is scheduled for today, September 25th, from 10:00 AM to 11:00 AM.
* Click Save to add the task to the ticket.
**3. View and Manage the Created Task**
The task is now created and linked to the parent ticket.
* You will see the new task listed under the Tasks tab, showing its ID (#TSK-2), title, assigned group, and current status.
* The counter on the Tasks tab will update to reflect the number of tasks associated with the ticket.
* You can continue to add more tasks as needed or click on an existing task to edit its details or update its status.
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