How to Manage Printers (Add/Remove)

Overview

The Printer Management tool allows you to remotely configure printing on your managed devices. You can push a new network printer configuration (including IP address and drivers) to a specific computer or a group of computers. You can also set the new printer as the default device automatically, ensuring users are instantly ready to print.

Step-by-Step Guide

1. Navigate to Device Actions

Select the computer(s) you want to configure.

• From the main menu, go to Devices > Computers (1).

• Check the box (2) next to the target computer (e.g., WIN-OEA8...).

• Click the Actions button (3) at the top of the list.

2. Select the Printer Tool

• In the Actions menu, locate the Device actions section.

• Hover over Printer (2).

• Select Add to install a new printer or Remove to delete an existing one (3).

3. Configure Printer Details

In the "Add" window, enter the specific connection details for the printer.

• Deployment Name: Give the task a descriptive name (e.g., HP Printer 1).

• Printer Name: Enter the friendly name the user will see (e.g., BoolDesk P1).

• Connection Type: Select Network Printer (or Local Printer if applicable).

• IP Address / Hostname: Enter the printer’s IP address (e.g., 10.1.1.1).

• Driver: If a driver is required, select the appropriate file from your repository (e.g., driver_setup.exe).

• Set as Default: Toggle Set as Default Printer to ON if you want this to be the user's primary printer.

• Click Submit to push the configuration.