> For the complete documentation index, see [llms.txt](https://docs.booldesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.booldesk.com/how-to-use-modules/change-management-module/how-to-assign-a-change-request-to-an-agent-group-agent.md).

# How to assign a change request to an agent group/agent