> For the complete documentation index, see [llms.txt](https://docs.booldesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.booldesk.com/how-to-use-modules/asset-management-module/how-to-create-service-logs-repairs-and-maintenance.md).

# How to Create Service Logs (Repairs & Maintenance)

**Overview**

Service Logs allow you to record every maintenance event in an asset's lifecycle. whether a laptop is sent out for a screen replacement or a printer undergoes routine servicing, you can log the description, cost, dates, and vendor involved. This is critical for calculating the total cost of ownership and tracking warranty utilization.

#### **Step-by-Step Guide**

**1. Navigate to the Asset**

Access the specific item you need to service.

* From the Inventory > Assets list, click on the name of the asset (e.g., `BOOLLAP1`).

<figure><img src="https://1656339521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbuVnkK2LsQssipBV5XZc%2Fuploads%2Ft3tQbNHohFIvCPcV3vas%2Fimage.png?alt=media&amp;token=ac449cff-add6-4649-b112-4bea26bb50ca" alt=""><figcaption></figcaption></figure>

**2. Access the Service Log Tab**

* On the asset details page, click on the Service Logs tab (1) in the top navigation bar.
* Click the Create Service Log button (2) on the right side.

<figure><img src="https://1656339521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbuVnkK2LsQssipBV5XZc%2Fuploads%2FdYr4dKLOwKruJInT001X%2Fimage.png?alt=media&amp;token=efbbb3db-c32e-426f-b50a-dd0de2182d64" alt=""><figcaption></figcaption></figure>

**3. Enter Service Details**

In the "Asset Service Log" window, document the maintenance event.

* Service Type: Select the category (e.g., `Repair`, `Maintenance`).
* Status: Update the current status (e.g., `Sent To Service Provider`).
* Dates: Log the Expected Completion and Completed Date to track turnaround time.
* Description: Enter a clear summary of the issue (e.g., "Add the new HDD").
* Provider & Warranty:
  * Enter the Tracking Number if shipped.
  * Check Is Warranty Covered if applicable.
  * Select the Service Provider (e.g., `Lenovo`) from your partner list.
* Click Save to record the entry.

<figure><img src="https://1656339521-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbuVnkK2LsQssipBV5XZc%2Fuploads%2FaNh0pUbAKX8PIRhXf56r%2Fimage.png?alt=media&amp;token=4f723ac4-8978-4a7b-80f1-cf0ca17f895f" alt=""><figcaption></figcaption></figure>
