# How to Create Service Logs (Repairs & Maintenance)

**Overview**

Service Logs allow you to record every maintenance event in an asset's lifecycle. whether a laptop is sent out for a screen replacement or a printer undergoes routine servicing, you can log the description, cost, dates, and vendor involved. This is critical for calculating the total cost of ownership and tracking warranty utilization.

#### **Step-by-Step Guide**

**1. Navigate to the Asset**

Access the specific item you need to service.

* From the Inventory > Assets list, click on the name of the asset (e.g., `BOOLLAP1`).

<figure><img src="/files/jp4sekULpWoIM6WLSOhJ" alt=""><figcaption></figcaption></figure>

**2. Access the Service Log Tab**

* On the asset details page, click on the Service Logs tab (1) in the top navigation bar.
* Click the Create Service Log button (2) on the right side.

<figure><img src="/files/WlQ3YbdolR5aMBRMuEQv" alt=""><figcaption></figcaption></figure>

**3. Enter Service Details**

In the "Asset Service Log" window, document the maintenance event.

* Service Type: Select the category (e.g., `Repair`, `Maintenance`).
* Status: Update the current status (e.g., `Sent To Service Provider`).
* Dates: Log the Expected Completion and Completed Date to track turnaround time.
* Description: Enter a clear summary of the issue (e.g., "Add the new HDD").
* Provider & Warranty:
  * Enter the Tracking Number if shipped.
  * Check Is Warranty Covered if applicable.
  * Select the Service Provider (e.g., `Lenovo`) from your partner list.
* Click Save to record the entry.

<figure><img src="/files/ixvbREUmBIQOTEJt5f8x" alt=""><figcaption></figcaption></figure>


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