BoolDesk Site
Ctrlk
  • Welcome
  • HOW TO USE MODULES
    • Help Desk Module
      • How to Create a Ticket (Report an Issue)
      • How to Create a Ticket (Request a Service)
      • How to assign a ticket to the analyst/analyst group
      • How to merge a ticket with another one
      • How to send a ticket for approval
      • How to create / assign a task in a ticket
      • How to create a worklog in a ticket
    • System Management Module
    • Patch Management Module
    • Asset Management Module
    • Project Management Module
    • Change Management Module
    • Contract Management Module
    • Configuration Policies
    • Application Management
  • HOW TO CONFIGURE SETTINGS
    • General
    • Project
    • Asset
    • Help Desk
    • Notifications
    • Logs
    • System Settings
    • Users - Roles - Groups
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  1. HOW TO USE MODULES

Help Desk Module

How to Create a Ticket (Report an Issue)How to Create a Ticket (Request a Service)How to assign a ticket to the analyst/analyst groupHow to merge a ticket with another oneHow to send a ticket for approvalHow to create / assign a task in a ticketHow to create a worklog in a ticket
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